= =
Mobility Solutions Descriptio= n
Microsoft® Exchange Online Standard
Microsoft SharePoint®<= /span> Online Standard
Published: April 2009<= /p>
For the latest information, pleas= e see http://www.microsoft.com/online.
This document contains sensitive confidential and proprietary information and intellectual property of Microsoft. Review, use, and reproduction is only permitted by you solely as necessary for the purposes for which it was given to you, and solely subjec= t to the terms of your non-disclosure agreement with Microsoft. No further distribution to third parties is permitted.
The information contained in this do= cument represents the current view of Microsoft Corporation on the issues discusse= d as of the date of publication and is subject to change at any time without not= ice to you. This document and its contents are provided AS IS without warranty = of any kind, and should not be interpreted as an offer or commitment on the pa= rt of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUM= ENT.
The descriptions of other companies’ products in this document, if any, are provided only as a convenience to yo= u. Any such references should not be considered an endorsement or support by Microsoft. Microsoft cannot guarantee their accuracy, and the products may change over time. Also, the descriptions are intended as brief highlights to aid understanding, rather than as thorough coverage. For authoritative descriptions of these products, please consult their respective manufacture= rs.
All trademarks are the property of t= heir respective companies.
©2009 Microsoft Corporation. All rig= hts reserved.
Microsoft, ActiveSync, Internet Expl= orer, Outlook, SharePoint, Windows and Windows Mobile are either registe= red trademarks or trademarks of Microsoft Corporation in the United States and/= or other countries.
The names of actual companies and pr= oducts mentioned herein may be the trademarks of their respective owners.
Contents
About Microsoft Exchange Online. 4
About Microsoft SharePoint Online. 4
Get Messaging Capabilities Anywhere=
. 7
Windows Mobile 6.1 Enhancements. 7
Facilitate Effective Collaboration<=
/span>. 8
Exchange ActiveSync-enabled Devices=
. 10
BlackBerry Internet Service (BIS) 11
Microsoft Online Hosted BlackBerry =
Service. 11
Service Pricing and Conditions. 13
Partner Solutions for BlackBerry De=
vices. 14
Microsoft® Online Services offers flexible, Internet-based e-mail, Web conferencing, instant messaging, document collaboration and workflow services. Available = as separate services or in an integrated suite, these services are designed for rapid service adoption by an organization and carry a service level agreeme= nt that guarantees 99.9% uptime.
Microsoft Online Services users can access these business-class services from a on the PC, Web browser, and a variety mobile phones and devices. This document foc= uses on the mobility solutions available for two Microsoft Online offerings—Micr= osoft® Exchange Online Standard and Microsoft® SharePoint® Online Standard.=
Microsoft® Exchange Online is a hosted enterprise messaging solution based on Microsoft Exchange Server 2007. The Exchange Online service includes advanced e-mail = features as well as calendaring, contact, and task management capabilities. Exchange Online also provides built-in spam control and virus scanning to reduce com= mon security risks that are associated with e-mail files.
Exchange Online includes a standardized Web-based administrative console that makes it easy to manage = and set up services for users.
Exchange Online includes support for mobile devices—in particular devices that use t= he Microsoft Exchange ActiveSync® protocol. Exchange ActiveSync provides synch= ronization of mailbox data between Exchange Online and mobile devices.
Microsoft® SharePoint® Online is a collection of Web-based tools and technologies that help your organization store, share, and manage digital information within = your company. Built on Microsoft Office SharePoint Server 2007, this hosted serv= ice is ideal for storing project documents in a central location and sharing th= em with others. By using SharePoint lists, libraries, and Web Parts, team memb= ers can work more efficiently and productively
Key features include:
· Shared document and meeti= ng workspaces
· Content management featur= es for documents and Web content
· Document libraries with v= ersion control
· Seamless integration with Microsoft Office 2007 and Office SharePoint Designer
· Standard templates includ= ing wikis, blogs, and surveys
· E-mail alerts when docume= nts or other items have been changed or added to a site
· RSS feeds for SharePoint libraries and lists
SharePoint Online sites can render on many devices (including Web-enabled mobile phone= s) using a simplified text-only format.
Like Exchange Online, SharePoint Online includes a standardized Web-based administrative console that enables your IT administrator to easily manage = and set up services for users.
Three types of mobile devices are supported by Exchange Online Standard and SharePoint Online Standard.
· Windows Mobile® 6.0 and later devices
· Exchange ActiveSync® devices
· Research in Motion (RIM) = BlackBerry devices
The following table summarizes the
features available for each type of device
Mobile Device
Solutions Feature Summary
|
Device Type |
Exchange |
SharePoint |
Licensing Details |
Special Offers |
|
Windows Mobile |
· &nbs= p; Push e-mail, calendar, = contacts with global address list (GAL) integration, tasks · &nbs= p; Password reset and devi= ce wipe |
· &nbs= p; Access SharePoint Online sites securely · &nbs= p; View and act on SharePo= int Online content · &nbs= p; Requires third-party br= owser |
· &nbs= p; Available at no additio= nal fee · &nbs= p; Not available with Desk= less Worker license |
· &nbs= p; Try: Free Palm Treo tri= al · &nbs= p; Buy: Palm Treo "Bu= y 9 get 1 free" · &nbs= p; Subscribe: Enterprise M= obile |
|
Exchange ActiveSync=
* |
· &nbs= p; Push e-mail, calendar, = contacts with GAL integration, tasks · &nbs= p; Password reset and devi= ce wipe |
· &nbs= p; Access SharePoint Online sites securely · &nbs= p; View and act on SharePo= int Online content · &nbs= p; Consult individual devi= ce description for browser capabilities |
· &nbs= p; Available at no additio= nal fee · &nbs= p; Not available with Desk= less Worker license |
|
|
RIM BlackBerry |
· &nbs= p; Push e-mail, calendar, = contacts with global address list (GAL) integration, tasks · &nbs= p; Password reset and devi= ce wipe |
· &nbs= p; Access SharePoint Online sites securely · &nbs= p; View and act on SharePo= int Online content · &nbs= p; Access via BlackBerry b= rowser |
1.= BlackBerry Internet Ser= vice (BIS) 2.= Microsoft Hosted BlackB= erry Service 3.= Partner Blackberry clie= nt solutions · &nbs= p; Not available with Desk= less Worker license · &nbs= p; Require additionalservi= ces fees (except BIS) |
· &nbs= p; Try: Free NotifySync tr= ial · &nbs= p; Buy: 10 percent off Not= ifySync partner offer |
NOTE:
·
Tested with Nokia E and N series devices and iPhone as representat=
ive
of Exchange ActiveSync licensee implementations; support for other devices to be verifie=
d by
customer.
Cost is one of the key aspects many customers evaluate when moving to an online service. The table below provides estimated costs for mobility solutions. Costs are based on current, representative public pricing of the component costs of the total solution = and are subject to changes from their respective service and applications owner= s.
Mobile Device Solutions Co=
st
Estimates
|
Costs |
Windows Mobile Devices |
Exchange ActiveSync Devices |
BlackBerry Devices |
||
|
|
|
Microsoft
Online Hosted Blackberry Service |
|||
|
<=
span
lang=3DEN-US style=3D'font-family:"Arial","sans-serif";mso-bidi-font-fami=
ly:"Times New Roman"'>Microsoft
Service |
|
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|
|
|
|
<=
span
lang=3DEN-US style=3D'font-family:"Arial","sans-serif";mso-bidi-font-fami=
ly:"Times New Roman"'>Application
License <=
span
lang=3DEN-US style=3D'font-family:"Arial","sans-serif";mso-bidi-font-fami=
ly:"Times New Roman";
font-weight:normal;mso-bidi-font-weight:bold'>(sold by application provid=
er) |
|
|
|
|
|
|
<=
span
lang=3DEN-US style=3D'font-family:"Arial","sans-serif";mso-bidi-font-fami=
ly:"Times New Roman"'>Mobile
Data Connectivity (sold by mobile operator) |
|
|
|
|
|
|
<=
span
lang=3DEN-US style=3D'font-family:"Arial","sans-serif";mso-bidi-font-fami=
ly:"Times New Roman"'>Total
Estimated Cost |
|
|
|
|
|
NOTE:
Windows Mobile® is the mobile operating system that is available in phones and mobi= le devices from top manufacturers around the world. Windows Mobile devices help deliver the most advanced mobile capabilities while maximizing technology investments and improving both mobile worker and IT productivity
To use Exchange Online and SharePoint Online with a Windows Mobile-based device, the device must have Windows Mobile 6.0 or Windows Mobile 6.1 installed.
Windows Mobile and Microsoft Online Services give your business anywhere access to = the powerful productivity capabilities of Microsoft Exchange Server 2007, the m= essaging system that drives Exchange Online. You can provide your employees with mob= ile access to e-mail, calendars, tasks, and contacts—all while helping to prote= ct against malware and spam. A powerful yet simple remote Web-based console he= lps you securely administer Exchange Online to deliver simplified, seamless acc= ess to communications to and from Windows Mobile phones and devices.=
Windows Mobile 6.0 or Windows Mobile® 6.1 devices have built-in compatibility with Exchange ActiveSync. This data synchronization program allows Exchange Onli= ne users can take advantage of these features Windows Mobile features:<= /span>
· Direct Push: Microsoft Office Outlook® e-mail, calendar, tasks, and contacts are delivered without d= elay to mobile devices via Microsoft Exchange Online.
· Remote device wipe: If a mobile device is lost, stolen, or otherwise compromised, = users can log on to their mailboxes through Outlook Web Access (OWA) and remotely erase all information from the device.
Sending and viewing e-mail is simpler with Windows Mobile 6.1. Set up all of the e-= mail accounts you already use on your PC with the Windows Mobile setup wizard—it does all the hard work for you. E-mail messages look like they do on your PC—they’re easy to read, no panning or zooming necessary. With Microsoft Of= fice Outlook Mobile, you can enjoy all the features you already know and use on = your desktop for creating, sending, and managing e-mail.
A broader list of Windows Mobile messaging features are described in the following table.
Windows Mobile Messaging Features
|
Key
Business E-mail Features |
|
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Feature |
Description |
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Key
Security Features |
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The user subscription license for Exchange Online Standard includes access =
to
Exchange Online data with an Exchange ActiveSync device at no additional
charge. Access is not available for users subscribed under the Deskless Wor=
ker
license.
Using Microsoft SharePoint® Online, mobile employees can efficiently collaborate = with team members via on the go access to find organizational resources, search = an intranet site, manage content and workflow, and leverage business insight to make better-informed decisions. Windows Mobile devices require a third party browser to access Sharepoint Online. For more information, see your Microso= ft Online Services representative or partner.
Try Windows Mobile for Free
Microsoft Exchange Online and Business Productivity Online Standard Suite customers c= an try a Palm Treo Pro device for free through a special device loan program.
Visit https://www.viennachann=
els.com/bpos to sign up for the fre=
e trial
device from Palm.
Buy Windows Mobile Smartphones and Get One Free
<=
span
style=3D'mso-bookmark:_Toc162510728'>Get a fre=
e Palm
Treo™ Pro smartphone
with Windows Mobile® 6.1 when you acquire 25 Miicrosoft® Exchange
Online Standard or Business Productivity Online Standard Suite licenses and=
nine
Treo Pro smartphones. See the redemption form for full details.
<=
span
style=3D'mso-bookmark:_Toc162510728'>
<=
v:shape
id=3D"_x0000_s1031" type=3D"#_x0000_t75" style=3D'position:absolute;margin=
-left:0;
margin-top:2.95pt;width:174.15pt;height:171.85pt;z-index:251660288;
mso-position-horizontal:left'>
· &nb=
sp;
Sprint
customers
Purchase directly from Sprint. Contact your regular Sprint representative, or contact your Microsoft Online representative or partner = for a Sprint representative introduction
· &nb=
sp;
AT&T
and T-Mobile customers
Purchase from a retailer of your choice
· &nb=
sp;
Verizon
Wireless customers
Stay tuned!
<=
span
style=3D'mso-bookmark:_Toc162510728'>
<=
span
style=3D'mso-bookmark:_Toc162510728'>How to get your
free smartphone
<=
span
style=3D'mso-bookmark:_Toc162510728'>
<=
span
style=3D'mso-bookmark:_Toc162510728'>Contact your Microsoft Online representative or partner to get you=
r redemption
form with full details, or download the from www.microsoft.com/onlin=
e.
Buy your devices as a subscription service
En=
terprise
Mobile has special pricing on a subscription o=
ffer on the Palm Treo Pro! Your choice of a 12-, 24- or 36-month
subscription term with optional device setup and management packages are id=
eal
for businesses serious about going mobile.
How to get it
Contact your Microsoft Online representative or partner for more informatio=
n,
or contact Enterprise Mobile directly.
Learn More
· Learn more about how Wind= ows Mobile plus Microsoft Online Services are better together at = www.microsoft.com/onlin= e.
· Learn more about Windows = Mobile devices at http://www.microsof= t.com/windowsmobile.
Exchange ActiveSync provides synchronization of mailbox data between Exchange Online= and mobile devices and has been licensed by many device manufacturers. Mobile devices that are enabled for Exc= hange ActiveSync allow users to access their e-mail, calendar, contacts, and task= s anytime and anywhere. To enhance security, authentication from mobile devices to Exchange Online is conducted over an SSL connection using a password and us= er name.
Microsoft Online Services has tested the following leading Exchange ActiveSync device= s as representative; they are compatible with Microsoft Exchange Online. Other Exchange ActiveSync devices may be compatible as well, but require customer= or device manufacturer testing.
·
·
The user subscription license for Exchange Online Standard inc= ludes access to Exchange Online data with an Exchange ActiveSync device at no additional charge. Access is not available for users subscribed under the Deskless Worker license.
For Sharepoint Online, these devices can simply use the browser indicated to ac= cess SharePoint Online sites. Other Exchange ActiveSync-enabled devices may also include browsers which can access SharePoint Online sites but require custo= mer or device manufacturer testing.
For more information on your Exchange ActiveSync device’s capabilities, see pro= duct information provided by the device manufacturer.
Microsoft Online Services provides three paths for Research in Motion (RIM) BlackBerry device users to access Exchange Online and SharePoi= nt Online.
· BlackBerry Internet Servi= ce (BIS)
· Microsoft Online Serves h= osted BlackBerry service
· Partner solutions for BlackBerry devices
The following sections detail these offerings for Exchange Online. For Sharepoi= nt Online, BlackBerry users can simply use the browser on their BlackBerry dev= ice to access SharePoint Online sites.
BlackBerry Internet Service (BIS) is available through mobile operators around the glo= be and enables push e-mail to your BlackBerry device at no additional cost bey= ond the BIS connection from your mobile operator. Other Exchange Online informa= tion – such as Contacts and Calendar – are not pushed= to the device through BIS. You can update this type of information on your dev= ice using a wired connection.
To set up BIS to use with Exchange Online, your mobile operator, will request = your Outlook Web Access (OWA) address, which is determined by the storage locati= on of your Microsoft Online Services data. The storage location is generally t= he one closest to your company headquarters. The following table provides URLs= for storage locations.
Exchange Online Addresses for BIS Setup
|
Location |
Address |
|
|
https://= mail.apac.microsoftonline.com |
|
|
https://= mail.emea.microsoftonline.com |
|
|
https://= mail.microsoftonline.com |
For information on BIS capabilities and fees, please see your mobile operat=
or.
For customers who already have or prefer to purchase their own BlackBerry client and server licenses, Microsoft Online offers a Hosted BlackBerry service. <= /span>
With the Hosted BlackBerry service, customers bring the BES licenses they have already purchased to Microsoft to provide hosting and operational support within the Microsoft Online Services data centers. The customer = has the following responsibilities:
· Provide Microsoft with RI= M BES Server Routing Protocol (SRP) Identifier, BES license, and client access licenses = (CALs) to enable deployment of BlackBerry services in Microsoft Online Services da= ta centers.
· Include Microsoft its exi= sting RIM support agreement of level TX2 or higher as a “named caller” to enable Microsoft to contact RIM on the customers’ behalf for support services.
Microsoft has the following responsibilities:
· Host and operate Blackber= ry Enterprise Server (BES) in the Microsoft Online Services data center(s)
· Provide technical support= to customer’s IT administrator(s), including interfacing with RIM on troubleshooting as needed using customer’s existing RIM support agreement <= /span>
This delivery model may evolve with customer needs and Microsoft capabilities. <= /span>
The Hosted BlackBerry service features encompass the most commonly requested BlackBerry capabilities for Microsoft Online Services customers.
· Email and Personal Inform= ation Management (PIM):
· Calendar
· Contacts with GAL integra= tion. Contact integration supports lookup across multiple domains for users in a single Microsoft Online account.
· Tasks
· Device management<= /span>
· Device wipe=
· Password reset
· BlackBerry handsets suppo= rted
· Blackberry operating syst= em version 4.2 or later
· =
Future Blackberry operating system versions are supported shor=
tly
after release by major carriers
· Blackberry Enterprise Ser= ver (BES) supported
· BES 4.1.6
· All BES upgrades done at Microsoft’s discretion and standardized across customers
As with other Microsoft Online
Services, Hosted BlackBerry is a standardized service and is not customized=
per
customer. All service policies and settings are as
listed in the Policy Reference Guide at http://na.blackberr=
y.com/eng/deliverables/3801/Policy_Reference_Guide.pdf with the exception=
of the
choice of password and no-password policies. Settings for these policies are
detailed here:
·
·&nb=
sp;
Device-Only Items: Password Required =3D False
·&nb=
sp;
Global Items: Allow Browser =3D False
·&nb=
sp;
PIM Sync Policy Group: Disable PIN Messages Wire=
less
Sync =3D True
·&nb=
sp;
PIM Sync Policy Group: Disable SMS Messages Wire=
less
Sync =3D True
·&nb=
sp;
PIM Sync Policy Group: Disable Phone Call Log
Wireless Sync =3D True
·&nb=
sp;
MDS Integration Service Policy Group: Disable MDS
Runtime =3D True
·&nb=
sp;
MDS Integration Service Policy Group: Disable
Activation With Public BlackBerry MDS Integration Service =3D True
· =
MDS Integration Service Policy Group: Disable
User-Initiated Activation with the BlackBerry MDS Integration Service =3D T=
rue
· &nb=
sp;
Password
required policy
·&nb=
sp;
Password Policy Group: Set Password Timeout =3D =
15
·&nb=
sp;
Password Policy Group: Set Maximum Password Atte=
mpts
=3D 5
·&nb=
sp;
PIM Sync Policy Group: Disable PIN Messages Wire=
less
Sync =3D True
·&nb=
sp;
PIM Sync Policy Group: Disable SMS Messages Wire=
less
Sync =3D True
·&nb=
sp;
PIM Sync Policy Group: Disable Phone Call Log
Wireless Sync =3D True
·&nb=
sp;
MDS Integration Service Policy Group: Disable MDS
Runtime =3D True
·&nb=
sp;
MDS Integration Service Policy Group: Disable
Activation With Public BlackBerry MDS Integration Service =3D True
· =
MDS Integration Service Policy Group: Disable
User-Initiated Activation with the BlackBerry MDS Integration Service =3D T=
rue
The Hosted BlackBerry Service is purchased and billed separately from Exchange Online Standard or the Busine= ss Productivity Online Suite Standard through a separate month-to-month auto-renewing agreement. Pricing is $5.00 (USD) per user per month. There i= s a $50 per useruser one-time setup fee and a minimum of 20 users.
Customers must purchase their Bla= ckBerry server and client licenses and support agreement separately from RIM.
To purchase t=
he Hosted
BlackBerry Service, contact your Microsoft representative or Microsoft Onli=
ne
Services partner to request a Hosted BlackBerry service agreement. If you do not have a Microsoft partner or representative, you=
may
request a Hosted BlackBerry service agreement through customer service for
Microsoft Online Services. See http://ww=
w.microsoft.com/online/support.mspx
for contacts.
This section describes partner so= lutions for BlackBerry users subscribed to Exchange Online.
E-mail Features
NotifySync E-mail Folder
NotifySync e-mail also has these features:
· Folder mirroring allows e= mail folders from your mail account to be synchronized to the device
· Attachment viewing is sup= ported using the BlackBerry native viewers for Microsoft Word, Excel, and PowerPoi= nt
· Emails with attachments c= an be forwarded
Personal Information Manageme= nt (PIM) Features
NotifySync lets you manage calend=
ar, contacts,
and tasks as follows:
· Provides interfaces to the BlackBerry's native calendar, contact and tasks applications
· Synchronize calendar even= ts in a configurable Look-Back/Look-Ahead range
· Supports multiple address= books
· Uses remote lookup (Global Address List) to retrieve contact information from the customer's LDAP directory
· Lets you receive and accept/decline meeting invitations
Special Offers and more informati= on:
Try! NotifySync offers a free tri= al for all customers.
Buy! Microsoft Online Services cu= stomers receive 10 percent off regular NotifySync pricing.
For more information on how to get NotifySync, Microsoft Online Services customers can contact your Microsoft sales representative, your Microsoft Online Services partner, or visit www.not= ifysync.com.
AstraSync™ for BlackBerry smart phones performs two-way over-the-air synchronization of e-mail, calendar and contact<= /span> data with Microsoft Exchange Online. For more information see AstraSync .com.
The following resources will help= you learn more about Exchange Online, SharePoint Online, and other Microsoft Online Services:
· Microsoft Online Serv= ices Portal: Learn more about online services from Microsoft, sign up for fr= ee trials, and purchase services.
·
Microsoft=
TechNet:
Business Productivity Online
Exchange Online is part of the Business Productivity Online Standard Suite,=
a
group of Microsoft Online Services that include Exchange Online, SharePoint
Online, Live Meeting, and Office Communications Online. At this TechNet site
you will find detailed information about Exchange Online features and
step-by-step instructions about how to set up and configure service feature=
s.
·
=
Security
Features in Microsoft Online
In this white paper, learn how Microsoft concern for security, as defined in
the Trustworthy Computing Initiative, has driven key features in the design,
deployment, and operation of the Microsoft Online Services environment.
·
So=
lutions
Accelerators for Microsoft Online Services
Solution Accelerators automate discovery and assess requirements for migrat=
ion to
Microsoft Online Services and provide you with the prescriptive guidance and
operations framework to speed up the onboarding and migration process.